SHIPPING
Denmark
Free shipping on orders above 500 DKK / 67 EUR.
Shipping cost for orders below this amount is 50 DKK / 7 EUR.
DELIVERY
All orders are dispatched within 2–4 business days of the order date.
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Estimated delivery times:
Within the EU: 4–6 business days
Outside the EU: 7–12 business days
Hofmann Copenhagen cannot be held responsible for weather conditions affecting the delivery time.
When the order is shipped, you will receive a shipping confirmation by email. All orders will receive a track and trace number, from which they can track their package.
RETURNS
You have the right to return your ordered products within 14 days. The 14 days begin from the day you receive your order. Do NOT send your purchase back to Hofmann Copenhagen before we have given you the permission.
Please contact support@hofmanncopenhagen.com if you wish to return a purchase and await our confirmation.
When we have received your email we will get back to you and find the best possible solution.
In case of return please note that the product must be returned in original condition and in original, undamaged packaging with price sticker and hang tag still attached.
Your returned purchase must be accompanied by the original order invoice/confirmation.
All products must be protected in a box or plastic bag when returning them.
Do not attach tape to the product or its packaging.
Hofmann Copenhagen reserves the right to refuse any returns that do not comply with the above listed criteria.
The customer must pay for shipping and purchase tracking/delivery information when returning a package.
In the event that a package is not received or is lost in transait, Hofmann Copenhagen is not responsible for the package if there is no tracking information.
In case of a return within the 14 days, Hofmann Copenhagen will refund the amount originally paid by the customer.
After 14 days, all sales are FINAL.
Please write: Return on a returning package to ensure faster processing in customs.
Returns need to be sent to:
Hofmann Copenhagen
CVR: 40591591
Ny Østergade 34 Mezz.
1101 København
Denmark
Att: Return